They are two of the most successful online sleep firms supplying bed frames, bedding, and other sleeping items in addition to their popular mattress brands.
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In the early days of the mattress-in-a-box movement, Tuft & Needle was one of the pioneers, and they remain a major role today. The Original, Mint, and Tuft & Needle Hybrid are all-foam mattresses now available from Tuft & Needle.
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Every style of sleeper has a Helix mattress in their collection. An online sleep quiz can help customers determine which mattress is most suited for them. The Sunset, Moonlight, Midnight, Dusk, Twilight, and Dawn are all hybrid mattresses sold by Helix. Luxe versions are also available for all of these.
To help you narrow down your options, we’ve put together a comparison guide of the Tuft & Needle vs. Helix mattresses.
Helix vs Tuft & Needle: Which is Better for You?
There are two layers of memory foam on the Helix Midnight mattress, which provides the mattress with a great springiness. As opposed to this, the Tuft & Needle is made entirely of foam, making it feel firmer.
Of course, no two people sleep in the same position, so the optimal mattress for you will depend on characteristics like your weight, height, and sleeping posture. If you’d like to learn more about the Helix Midnight and Tuft & Needle mattresses, check out our full mattress reviews.
Who Should Buy Helix
- The Helix, which is softer than the Tuft & Needle, is better for side sleepers. Those who sleep on their sides require a mattress that is soft enough to allow their hips and shoulders to sink in.
- The Helix’s modest motion transfer will please couples and anyone who sleeps with a pet. In addition, the bed’s substantial edge support makes it appear to be much larger than it is.
- The Helix is more durable than Tuft & Needle, in my opinion. All-foam mattresses tend to wear out faster than hybrid mattresses.
Who Should Buy Tuft & Needle
- The firmness of the Tuft & Needle will undoubtedly be appreciated by people who sleep strictly on their backs. Medium-firmness is great for folks who prefer to sleep on their backs, as this mattress is a tad firmer than the industry standard.
- Those who prefer a cooler night’s sleep due to their high body temperature. The Tuft & Needle has an infusion of graphite and cooling gel that makes it somewhat cooler than the other two.
- Anyone with a tight spending limit. Tuft & Needle is much less expensive than Helix when comparing price points (we’ll go into more exact pricing details later).
Helix vs Tuft & Needle: Similarities and Differences
While both of these beds sleep cool and will likely be a suitable alternative for back sleepers due to its “on top of the bed” feel, the Helix should be more appealing to side sleepers because it doesn’t place too much pressure on the shoulders, hips, or other joints. The limited motion transmission and substantial edge support make it a better choice for couples as well.
Main Similarities
- Back sleepers will benefit greatly from either of these mattresses. The Helix Midnight is a little bouncier than the Helix Midnight, but their medium hardness produces in a “on top of the bed” impression.
- While both beds are well-ventilated and keep you cool at night, the Tuft & Needle is a hair cooler.
- In general, stomach sleepers prefer firm beds, thus neither of these mattresses is the greatest choice for these people. This group of sleepers requires a firm mattress to protect their hips from sinking too far into the mattress, which can cause their spine to become out of alignment. Please check out our best mattresses for stomach sleepers list.
Main Differences
- Helix Midnight and Tuft & Needle mattresses differ in structure alone, since the former is an all-foam mattress while the latter is an innerspring one. Some people are more comfortable in a certain kind of bed than others.
- For side sleepers, the Helix Midnight is a preferable choice due to the significant pressure relief it provides on the joints.
- Combination sleepers will appreciate the Helix Midnight’s bounciness, which allows them to change positions during the night without getting stuck in the bed.
Sizing and Weight Options
A mattress purchase is a once-in-a-lifetime opportunity to drastically alter the look of your bedroom. A larger bed may be in order, or you may choose to downsize in order to make better use of the available space in your bedroom. To be on the safe side, consider the mattress’s height and weight in addition to its size.
Moving and rotating a hefty mattress is more difficult. Consider mattresses that are lighter in weight if lifting large goods is a problem or if you anticipate having to move your mattress around the house.
For those who have difficulty getting in and out of bed, the mattress’s height can be crucial. You should remember to account for how high your mattress will sit off the ground when taking your measurements. It’s possible that you’ll require deep-pocket fitted sheets if you buy an extra-tall mattress.
Pay close attention to the exact measurements when purchasing a mattress for a bed that already has a frame or foundation. Mattress lengths and widths might vary by a few inches, resulting in unattractive spaces between the mattress and the base.
Tuft & Needle
T&N Original Mattress
- Height: 10″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Mint Mattress
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Tuft & Needle Hybrid
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix
Helix Sunset
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Moonlight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Midnight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dusk
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Twilight
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dawn
- Height: 12″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Sunset Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Moonlight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Midnight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dusk Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Twilight Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Dawn Luxe
- Height: 14″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
Helix Plus
- Height: 13″
- Size Options: Twin, Twin XL, Full, Queen, King, California King
A basic all-foam mattress, a nicer all-foam model, and a hybrid mattress are all available from Tuft & Needle, which caters to a wide range of interests. Mattresses from Tuft & Needle have ordinary to slightly above-average height profiles, and are available in all six conventional mattress sizes. Due to its innerspring support core, the hybrid mattress is heavier than the other two.
When it comes to height and weight options, Helix has just twelve mattresses, not including the Luxe variants, to choose from. These are all hybrid versions, which are generally heavier than all-foam mattresses. Luxe mattresses have a 14-inch mattress profile, which is taller than the usual. Helix mattresses come in the same six standard mattress sizes as Tuft & Needle.
Construction and Materials Comparison
In spite of the fact that you can’t really tell how comfortable one is until you’ve slept on it for a few nights, looking at the materials and design can give you a sense of how well it will work. Almost all mattresses are constructed with a comfort layer above a foundation.
Memory foam, latex, polyfoam, or even micro-coils are common materials for comfort layers because they are directly in contact with the sleeper. Additionally, a sturdy surface is provided by the support core, which assists in ensuring a healthy spine. The materials in here tend to be more durable, such as innerspring coils, stiffer latex, or high density polyfoam.
With a similar overall design, mattresses often have similar features. As an example, an all-foam mattress is recognized for its great motion isolation and pressure relief, whereas a hybrid mattress is known for its balanced feel because of its mix of a thick comfort layer section over an innerspring base. In addition to these obvious distinctions, each mattress has its own peculiarities, which are a result of the unique construction.
Tuft & Needle
The Original, the Mint, and the Hybrid are all Tuft & Needle mattresses. With at least one layer of Adaptive Foam, all three mattresses have moderate pressure relief and a quick response to the pressure of the sleeper. Each mattress is covered with a micro polyamide and polyester combination that is both breathable and waterproof.
CertiPUR-US and GREENGUARD Gold certifications ensure that Tuft & Needle mattresses are free of dangerous substances.
The Original
In addition to the 3 inches of Adaptive Foam, the Tuft & Needle Original mattress is made with a 7-inch high-density polyfoam support core. With the Adaptive Foam infused with graphite and gel, the open-cell foam base layer enables heat to drain, allowing for a cooler night’s sleep.
In terms of firmness, the Original mattress falls somewhere in the middle. Pressure alleviation and support should be evenly distributed throughout the mattress.
The Mint
Additional polyfoam and graphite and ceramic gel beads help regulate temperature and relieve pressure in the Mint mattress, which is a step up from Tuft & Needle’s Original Mattress. A new antimicrobial cover has been added to the Mint. Sagging around the edges is prevented by a 4-inch perimeter of extra firm foam in the core.
The Mint is the best option for side sleepers and anyone looking for more pressure reduction because to its bigger comfort layer section.
The Hybrid
Graphite and carbon fiber infuse the top 1 inch of the Tuft & Needle Hybrid Mattress, which is followed by 2 inches of graphite and ceramic gel-infused Adaptive Foam underneath it. These comfort layers, like those on other Tuft & Needle mattresses, wick away heat from the body and give a gentle contouring that responds quickly to pressure points.
Adaptive Foam is sandwiched between a 6-inch pocketed coil foundation and a 1-inch layer of micro-coils under the pillow top, giving the Hybrid its coil-on-coil design. Sexy or combo sleepers would like this design’s ability to increase airflow and give a bouncing surface. Pocketed coils allow the mattress to isolate motion transfer better than conventional innerspring versions because they move independently of one another.
A benefit for couples who prefer to spread out and make use of the entire bed is that the mattress has reinforced coils all the way around the perimeter. The mattress’s foundation is a thick layer of high-density polyfoam.
Helix
All of Helix’s current mattress offerings are hybrids intended for a specific type of sleeper. The company uses a variety of proprietary foams in their mattresses, including the following:
- Cushioning: Memory Foam Plus helps alleviate pressure points by hugging the body and providing a cushioning effect. Mattress to mattress, this foam is made with varying firmness degrees.
- An alternative to latex, Helix Dynamic Foam has a quick response to pressure, unlike regular polyfoam or memory foam. It was designed for use in mattresses. It is used in the first and second layers of Helix mattresses to promote springiness. There are a variety of hardness levels available for Helix Dynamic Foam, just as Memory Foam Plus.
- As a transition to the core, High-Grade Polyfoam is firmer than regular polyfoam.
Every mattress includes an 8-inch pocketed coil support core and a breathable polyester cover. The coils give bounce and allow for airflow to assist keep a consistent temperature throughout the night, as is the case with most hybrid mattresses. The mattress contains two rows of reinforced coils around the perimeter, and the coils are supported by a high-density polyfoam base.
Every mattress in Helix’s basic line is available as a Luxe model with additional features. These mattresses have a Tencel cover and a quilted pillow top that elevates the total mattress height by 2 inches. Tencel is noted for its ability to wick away moisture from the surface of the mattress, which helps keep the mattress cool. More focused support is provided by zoned coils that are stiffer in the lumbar area and along the perimeter of the mattress in luxury mattresses.
If motion isolation and pressure reduction are important to you, the Luxe mattresses are a wonderful option. For those who sleep in more than one position at night, the larger comfort layers of Luxe mattresses may cause them to retain a little more heat.
CertiPUR-US and OEKO-TEX Standard 100 have certified Helix mattresses to be free of hazardous compounds.
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However, the Helix mattress line-up is actually fairly simple to understand. The six mattresses are of different firmnesses: two are hard, two are medium, and one is medium-soft. One mattress includes a memory foam top layer designed for side sleepers, while the other has a firmer Helix Dynamic Foam layer for stomach and back sleepers.
Soft:
Helix Sunset (side sleepers)
- Memory foam (Memory Plus Foam)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Medium Soft:
Helix Moonlight (back sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Medium Firm:
Helix Midnight (side and back sleepers)
- Memory foam (Memory Plus Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Helix Dusk (side sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Pocketed coils
- Polyfoam
Firm:
Helix Twilight (back and stomach sleepers)
- Memory foam (Memory Plus Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Helix Dawn (back and stomach sleepers)
- Latex-like polyfoam (Helix Dynamic Foam)
- Transition polyfoam (High-Grade Polyfoam)
- Pocketed coils
- Polyfoam
Average Customer Ratings
You may learn more about a mattress by reading customer reviews. You may get a sense of a mattress’s comfort, durability, and customer service by looking at what other people have to say about it. Some things to keep in mind when reading consumer reviews, however.
It is possible for a website to cover up unfavorable evaluations, or to include reviews from consumers who got paid for their opinion. If a review appears to be fraudulent or lacking in depth, it may not be an accurate representation of the customer’s experience. Unfiltered reviews can be found on third-party websites.
It’s typically safe to assume that a mattress that has a high number of reviews with a solid overall rating is well-liked by the general population. This does not, however, imply that it will work in your particular scenario. You can get a better sense of whether a mattress is right for you by reading reviews from others who have the same needs as you.
Helix and Tuft & Needle mattresses have been compared in terms of consumer reviews and the BBB’s rating.
Tuft & Needle
[table]| Model | Average Rating |
| T&N Original Mattress | 4.6/5 |
| T&N Mint Mattress | 4.6/5 |
| T&N Hybrid | 4.6/5 |
Helix
[table]| Model | Average Rating |
| Helix Sunset | 4.5/5 |
| Helix Moonlight | 4.5/5 |
| Helix Midnight | 4.5/5 |
| Helix Dusk | 4.5/5 |
| Helix Twilight | 4.5/5 |
| Helix Dawn | 4.5/5 |
| Helix Sunset Luxe | 4.5/5 |
| Helix Midnight Luxe | 4.5/5 |
| Helix Dusk Luxe | 4.5/5 |
| Helix Twilight Luxe | 4.5/5 |
| Helix Dawn Luxe | 4.5/5 |
| Helix Plus | 4.5/5 |
In-Depth Ratings
Some sleepers find a mattress’s strong aspects appealing, while others find its weaknesses to be dealbreakers. For example, a mattress that conforms to the body’s shape may be excellent at relieving pressure and preventing motion transfer, but it may not be as good at keeping the body cool since it retains heat. Understanding how the following aspects influence the mattress’s feel will help you home in on the mattresses that are most suited to your sleeping style.
Durability
The materials used to construct a mattress have the greatest impact on its long-term usefulness. Mattresses made of low-quality materials wear out more quickly, resulting in less pressure relief and support and the need for a new one. It isn’t necessary to spend a lot of money, but it may be worth it to ensure that your mattress lasts for the typical six to eight years.
Motion Isolation
Choosing a mattress with good motion isolation is essential if you frequently wake up in the middle of the night due to your partner shifting positions or making a midnight toilet break. Closer-conforming materials, like as memory foam, are preferred by the majority of sensitive sleepers because they minimize overnight disturbances. The reason for this is that they respond to pressure in a specific area rather of distributing it throughout the mattress, like a regular innerspring mattress.
Sex
Mattresses are not just for sleeping; they should also be good for sex. Most people agree that a mattress with some bounce, like a hybrid or latex type, is the greatest for sex, although preferences differ. For many couples, edge support and temperature neutrality are critical. Finally, a mattress that doesn’t squeak or creak can help people with thin walls feel more secure in their homes.
Temperature Neutrality
As any hot sleeper can tell you, overheating at night is not fun. Mattresses that don’t retain heat are readily available for those who have problems sleeping well because of heat retention. All-foam mattresses with cooling gels and other technology are also on the market, as well as hybrid mattresses with breathable coil layers. Additionally, breathable cover materials and a surface that isn’t too snug can help regulate temperature.
Pressure Relief
Pressure alleviation is a critical function of every mattress. Common pressure sites like the hips and shoulders are part of this, as is the lower back, which can be particularly strained if adequate support isn’t available. For optimal pressure relief, a mattress should be firm enough to conform to the body type and sleeping position of its user. To better support different regions of the body, some mattresses have “zones” where the firmness and softness alternate.
Off-gassing
When a new mattress is unwrapped for the first time, it is usual for it to release a mild odor. Known as off-gassing, volatile organic compounds (VOCs) are released into the air and cause a noxious smell. The scent of a mattress can be eliminated by letting it air out for a few days. All-natural mattresses that don’t contain synthetic polyfoam or memory foam may be more comfortable for those who are particularly sensitive to smell.
Ease of Movement
When it’s time to move positions, the “hug” feel of an all-foam mattress may be too confining for some people. Mattresses with latex or innerspring coils tend to be more popular with combination sleepers because of the springier feel they provide. Active sleepers who are considering an all-foam mattress should choose for one that is firmer to keep them “on” the bed rather than “in”.
Edge Support
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A common problem with many mattresses is that they tend to sag around the edges. One solution is to get a mattress with a reinforced perimeter if you enjoy sitting on the edge of the bed. This creates a sense of security both while you sleep and when you get out of bed. Many hybrid mattresses have a polyfoam encasement or firmer coils around the perimeter.
Tuft & Needle
[table]| T&N Original Mattress | T&N Mint Mattress | T&N Hybrid | |
| Firmness | Medium Firm (6) | Medium Firm (6) | Medium (5) |
| Durability | 3/5 | 4/5 | 3/5 |
| Motion Isolation | 3/5 | 4/5 | 3/5 |
| Sex | 3/5 | 3/5 | 4/5 |
| Sleeps Cool | 3/5 | 4/5 | 4/5 |
| Pressure Relief | 4/5 | 4/5 | 3/5 |
| Off-Gassing | 3/5 | 3/5 | 4/5 |
| Ease of Movement | 4/5 | 3/5 | 4/5 |
| Edge Support | 2/5 | 3/5 | 4/5 |
Helix
[table]| Helix Sunset | Helix Moonlight | Helix Midnight | Helix Dusk | Helix Twilight | Helix Dawn | Helix Sunset Luxe | Helix Midnight Luxe | Helix Dusk Luxe | Helix Twilight Luxe | Helix Dawn Luxe | Helix Plus | |
| Firmness | Soft (3) | Medium Soft (4) | Medium Firm (6) | Medium Firm (6) | Firm (7) | Firm (8) | Soft (3) | Medium Firm (6) | Medium Firm (6) | Firm (7) | Firm (8) | Firm (7) |
| Durability | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 |
| Motion Isolation | 4/5 | 3/5 | 3/5 | 4/5 | 2/5 | 3/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 |
| Sex | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
| Sleeps Cool | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 |
| Pressure Relief | 4/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 | 4/5 | 4/5 | 3/5 | 3/5 | 4/5 |
| Off-Gassing | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 3/5 | 4/5 | 3/5 | 4/5 | 3/5 |
| Ease of Movement | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
| Edge Support | 2/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 2/5 | 3/5 | 3/5 | 4/5 | 4/5 | 3/5 |
Prices and Sizing
Mattress prices are affected by a variety of factors, some of which aren’t immediately visible. The price is affected by a variety of factors, including the product’s design, the quality of its materials, any optional extras, additional certifications, and even the country in which it was made.
However, while quality and price are sometimes associated with one another, you should avoid selecting one mattress over another just on the basis of cost. Make a list of the attributes that are crucial to you, and then look for mattresses in your price range that have all of them.
Another thing to keep in mind is that you’re unlikely to pay full price for a mattress, especially if you shop online. Discounts of up to several hundred dollars are frequently offered by several businesses. For the most part, these reductions last for a long time, so it’s best to wait to buy until the most recent promotion is available.
Tuft & Needle
[table]| T&N Original Mattress | T&N Mint Mattress | T&N Hybrid | |
| Twin | $645 | $745 | $995 |
| Twin XL | $695 | $845 | $1,095 |
| Full | $795 | $995 | $1,395 |
| Queen | $895 | $1,195 | $1,695 |
| King | $1,095 | $1,395 | $1,895 |
| California King | $1,095 | $1,395 | $1,895 |
Helix
[table]| Helix Sunset | Helix Moonlight | Helix Midnight | Helix Dusk | Helix Twilight | Helix Dawn | Helix Sunset Luxe | Helix Midnight Luxe | Helix Dusk Luxe | Helix Twilight Luxe | Helix Dawn Luxe | Helix Plus | |
| Twin | $699 | $699 | $699 | $699 | $699 | $699 | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $849 |
| Twin XL | $799 | $799 | $799 | $799 | $799 | $799 | $1,349 | $1,349 | $1,349 | $1,349 | $1,349 | $949 |
| Full | $949 | $949 | $949 | $949 | $949 | $949 | $1,649 | $1,649 | $1,649 | $1,649 | $1,649 | $1,149 |
| Queen | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $1,099 | $1,949 | $1,949 | $1,949 | $1,949 | $1,949 | $1,649 |
| King | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $2,349 | $2,349 | $2,349 | $2,349 | $2,349 | $2,049 |
| California King | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $1,449 | $2,349 | $2,349 | $2,349 | $2,349 | $2,349 | $2,049 |
Compared to other all-foam mattresses, Tuft & Needle’s flagship model costs less than the industry average. All-foam mattresses are comparable in price to the Mint mattress. Given its lengthy lifespan and low initial cost, the Mint is a great buy. The Hybrid is slightly more expensive than the average hybrid vehicle, but its price is still within the range.
As a result, Helix mattresses are an excellent value for the money when compared to other hybrid mattresses on the market. The Helix Luxe mattresses have a higher-end feel at a price that is still very competitive in its class for those who are ready to spend a little more.
Trials, Warranty, and Delivery
Shipping
Mattress-in-a-box delivery is the typical when purchasing a mattress online, which means shrink-wrapping it, compressing it, and sending it by ground shipment in a cardboard box. All that’s left to do is set the mattress on the foundation and rip open the plastic to allow the mattress to expand when it comes.
In the continental United States, mattress-in-a-box delivery is normally provided free of charge, and mattresses are delivered between a few business days to a few weeks on average. Orders to Hawaii, Alaska, and other far-flung locales may be more expensive and take longer to arrive if the option is available.
Optional White Glove delivery is also available, when a third-party provider will come and set up the mattress in the room of your choice and remove the packaging materials. This is virtually always an additional price and may not be an option for orders outside of the United States. For an extra cost, White Glove customers can have their old mattress removed.
Helix ships to all 50 states for free and to the Canadian provinces for a price of $250 plus customs. A cost is charged for White Glove delivery in the contiguous United States, and an extra fee is charged for old mattress removal.
Tuft & Needle offers free FedEx Ground shipping inside the 48 contiguous United States. Shipping for the Original and Mint mattresses can be arranged for an additional fee in some areas. Please note that shipments to Hawaii and Alaska will incur an additional shipping fee. Although Tuft & Needle does not ship to Canada, Amazon.ca does have the Original mattress. An additional $150 will cover the cost of white glove delivery and old mattress removal in the continental United States.
Returns
For mattresses purchased online, a sleep trial of at least 90 nights is the industry norm. During this time, customers can return the mattress for a full refund if they decide they don’t like the way it feels. Non-refundable shipping fees, White Glove delivery fees, and other additional expenditures are the norm.
When a mattress is returned, a company normally arranges for the mattress to be picked up and recycled or donated in an environmentally friendly manner.
An unconditional 100-night sleep trial is offered to customers who purchase their mattresses directly from the Tuft & Needle website. Upon request, Tuft & Needle will assist clients in donating or recycling their old mattresses and will issue a full refund. If you buy a mattress through a third-party distributor, the terms and conditions may be different.
Helix offers a 100-night sleep trial as well, but with a 30-night break-in period that must be completed before using it. Between the 30th and 100th night of use, customers who return the mattress will be refunded in full. Requesting a free comfort layer instead of returning the mattress is an option for those who prefer a different firmness level.
Warranties
Manufacturer and workmanship faults, including premature sagging, splitting or cracking of the foams, and flaws in the cover, are covered by warranties on mattress purchases. They don’t cover damage caused by improper or abusive use and are usually dependent on the mattress having been utilized with a sufficiently supporting foundation.
The guarantee, which is normally at least ten years long, should be included in the mattress’s purchase price. Customers may be required to pay a portion of the repair or replacement costs if their warranties are prorated.
In the event of a fault, including permanent indentations of at least 3/4 inch, Tuft & Needle offers a 10-year limited, non-prorated guarantee. Customers can upgrade to a more expensive mattress by paying the difference in price if they find a damaged mattress.
There is a 10-year limited guarantee on standard Helix mattresses, and a 15-year warranty on Luxe mattresses against faults, including permanent indentations of at least 1 inch. In some cases, customers may have to pay for shipping. Paying the difference instead of getting an exact replacement is a similar option to Tuft & Needle’s.
Comparing Helix and Tuft & Needle Materials
We’re going to take a closer look at what these mattresses are constructed of now that the covers are off. There’s a lot to unpack here, so be prepared. If you’re interested in learning more about the components of each mattress, read our in-depth Helix and Tuft & Needle mattress reviews.
Helix
- Cover – The cover of the Helix Midnight promotes airflow and keeps the sleeper cool thanks to its light, flexible material. It’s a pleasant shade of heathered gray, as well as being plush and comfortable to the touch.
- Comfort Layer – After that, you’ll come across the first layer of memory foam, which is a blend of foams designed to alleviate pressure on the joints and provide some contouring. Because of this, you should be able to have a good night’s sleep without sinking into the bed.
- Transition Layer – Next, the mattress transitions from memory foam to pocketed coils with a smooth transition. Using a high-quality poly foam that also provides some ergonomic support, it achieves this result.
- Support Layer – Each of the coils has been carefully wrapped to add a little bounce and support to the mattress.
- Base Layer – DuraDense foam is tucked beneath the coils to keep the mattress from drooping.
Tuft & Needle
- Cover – Breathability and coolness are promoted by Tuft & Needle’s cover, which is comprised of a polyester blend.
- Comfort Layer – The Tuft & Needle Original has a simple construction with just two memory foam layers, unlike the Helix Midnight’s hybrid design. To begin, you’ll find three inches of Adaptive Foam, which is a mattress brand-exclusive. The comfort layer is infused with graphite and cooling gel, resulting in a high level of bounce and comfort. To help disperse heat from the body, this should be used. In a nutshell, this mattress keeps you cool while you sleep.
- Base layer – An additional 7-inch section of high density poly foam completes the second and final layer of the memory foam. Open-cell architecture of this layer makes the bed even more breathable.
Helix vs Tuft & Needle: Best Qualities
The Tuft & Needle and the Helix Midnight are both excellent mattresses. As a matter of fact, let’s take a look at what they’re best at.
As a result of its hybrid structure, the Helix Midnight can accommodate back, side, and combination sleepers, as well as people who share their bed with a spouse or animal.
While the Helix Midnight has a more complex look, the hardness and lumbar support of the Tuft & Needle could make it an even better option for back sleepers. The Tuft & Needle’s cooling technique of graphite and gel gives it an edge over the other mattresses.
Helix Best Features
- The variety of materials used. It can accommodate a wide variety of sleepers because to the combination of pocketed coils and memory foam.
- The support of the edge and the isolation of motion. The Helix Midnight is an excellent choice for anyone who sleeps with a partner because of its excellent scores in both of these categories.
- Infrared radiation from a surface. Because of its lighter weight, it does not keep you quite as cool at night as a Tuft & Needle mattress cover.
Tuft & Needle Best Features
- Back support There is a noticeable difference between Tuft & Needle’s memory foam comfort layer and that of the other two mattresses when it comes to how it feels on top of the bed.
- Thermal management. With the addition of cooling gel and graphite to the comfort layer of the Tuft & Needle, you get even more breathability.
- The cost. It’s possible that the Tuft & Needle mattress is the best option for those on a restricted budget.
Comparing Helix and Tuft & Needle Customer Service
Taking a look at each company’s customer support team is a good first step. Based on my interactions with each team, I’ll assign them a rating of Excellent, Excellent, Good, or Poor.
Helix Sleepopolis Customer Service Rating
Satisfactory: In order to get in touch with a live person, Helix didn’t have a customer support phone number. Their FAQ and automated support center, however, were really helpful. I also used their contact form to inquire about my issue, and received a response within a few hours of doing so.
Tuft & Needle Sleepopolis Customer Service Rating
Stellar: Customer service options for Tuft & Needle include a FAQ, a contact form, and a toll-free phone number that is open seven days a week until 6pm PST. My issue was quickly resolved when I dialed the phone number during business hours and spoke to a live person. Also, it was nice to know that even if I had contacted them after business hours, they would still be available.
Our Review Process
Each mattress is put through its paces by a member of the Sleepopolis team. Unpacking the mattress helps us determine how difficult or easy it is to get the mattress from the package to the bed. As a last step, we lie in bed for a period of time trying out different sleeping positions to see how it feels. Sleepopolis tests are then conducted utilizing sophisticated equipment to assess motion transmission, bounce and pressure relief. Afterwards The final step is to remove each layer of the mattress and inspect them individually. We may now come to a final conclusion on the mattress after following these processes. Return to our list of the best mattresses.
Nguồn: https://www.sleepyheadpillowcase.com
Danh mục: Mattress
